Consumers are relying more and more on social media platforms for trends, news, and events. Users connect with brands they love on multiple social platforms by clicking the like or follow button. 59% of Americans who use social media think that customer service done through social platforms has resolved issues and answered questions faster and efficiently. This makes social media a great opportunity for companies to reach out to new and old audiences.
But if you’re a small business and don’t know how to utilize social media, we have prepared a shortlist of the 3 most important social media marketing trends to unleash your brand’s full potential.
One secret that no marketing trend can ever provide